Infrastructure Management

Overview:  An international non-governmental organization, headquartered in New York City, that conducts research and advocacy on human rights required Salesforce Administration setup and support. The Solution Smart IMS set up the required Salesforce applications across different sandboxes using Change Sets. Additionally, we managed add-in applications on the platform such as Apsona, Donor Search, and Strongpoint.

Overview:  A global humanitarian aid, relief, and development non-governmental organization required infrastructure modernization and support. The Challenge In need of a vendor/partner who could provide proactive and reactive support for core virtual and standalone infrastructure, the client wanted a single integrated operational model to manage its IT environment. This included upgrading the business operations, securing